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Technology connecting water utility delivery scenarios

Real projects for water utilities

WETEC works with water utilities, from customer management to network operations.

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WETEC’s delivery footprint

Water utilities using WETEC software
20+
Projects successfully delivered
50+
Customer accounts managed
~1 million
Assets digitized
500,000+

Among these digitized assets: nearly 200,000 smart meters and over 6,000 dataloggers.

Selected projects

Explore selected projects successfully delivered by WETEC.

6 projects · Page 1/1

Utility office and field staff working with shared customer records
Illustration. Customer information connects office and field work.
BIWASE Binh Duong

BIWASE CRM: shared customer records

From new connections to account transfers and meter maintenance, branches work with one water-utility CRM platform.

  • 500,000+ accounts
  • 9 branches
  • 200+ functions
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Central monitoring room connected to a treatment plant and network devices
Illustration. Field sources connected to a shared monitoring view.
Water utilities and treatment plants

Central monitoring and operations

Bring plant and network information together so dispatchers can monitor operations, review alerts and investigate affected areas.

  • Connected SCADA & GIS
  • Threshold alerts
  • Central monitoring
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Technicians inspecting a valve chamber and checking its digital map record
Illustration. Asset locations, records and field inspections connected.
BIWASE Binh Phuoc and partners

GIS network and asset management

Digitizing pipes, valves and meters, with pressure and flow data to help teams look up assets and narrow down incident areas.

  • 100,000+ assets
  • Web & mobile app
  • Connected device data
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Utility staff collecting nearby meter signals with a portable receiver
Illustration. Reading collection during a walk-by or drive-by round.
WETEC with N.T.P Trading Company

Smart water meter management

Partners: N.T.P

Collect readings while walking or driving through an area, check unusual consumption and transfer approved readings into billing.

  • 120,000+ meters
  • 16+ water utilities
  • Walk-by & drive-by
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Customer scanning a water bill with a smartphone at home
Illustration. Illustrated payment journey; the QR pattern is not for real transactions.
BIWASE Binh Phuoc

QR-code water bill payments

Each invoice has a dynamic QR code. Payments are reconciled and cleared automatically through an official customer channel.

  • Saves ≥ VND 1,000/payment
  • 100% automatic clearing
  • Android & iOS
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Engineer consulting internal technical documents and voice assistance at a workstation
Illustration. Technical knowledge and translation needs in a business environment.
BIWASE

BIWASE AI assistant

Connected internal technical documents support knowledge retrieval and voice translation with controlled data access.

  • Internal document Q&A
  • Vietnamese–English voice
  • Private infrastructure
View the project

Discuss your utility’s challenge

Share your customer, network or operating needs. WETEC can advise on a solution and delivery approach that fit your utility.

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