Projects

Deployment proof in water operations

Projects are adapted from the WETEC profile, emphasizing scale and operational context.

Water operations center

Challenge: Plant, network and customer data were fragmented, slowing incident response.
Solution: A centralized AI-enabled monitoring center deployed for utilities and treatment plants.
Outcome: Real-time operational visibility and early-warning alerts on mobile devices.

Biwase Binh PhuocPhu An Clean WaterKien An Clean Water

Smart metering

Challenge: Manual meter reading was hard to scale and produced inconsistent consumption data.
Solution: CityMind application developed and deployed with ARAD and NTP for Vietnam utilities.
Outcome: Smart meter operations at multi-utility scale.

~120,000 meters~170 functions16 utilities

IoT network devices

Challenge: Multiple field-device types needed secure integration into internal utility systems.
Solution: Datagate deployment, API integration and centralized Halma/HWM device management.
Outcome: Utilities manage loggers, valve controllers and leak detectors on private infrastructure.

20+ utilitiesHalma/HWMPrivate infrastructure

Enterprise AI

Challenge: Internal operational knowledge was hard to retrieve quickly.
Solution: A multi-agent AI platform across web and mobile, connected to internal data.
Outcome: Internal assistant, expert mode and an expandable agent architecture.

Multi-agentInternal dataWeb and mobile

Asset maintenance

Challenge: Distributed device warranty and maintenance records increased errors and costs.
Solution: Unique QR codes for device history, specifications, warranty and maintenance.
Outcome: Digitized asset management and improved customer-service efficiency.

~1,000,000 devicesQR-basedMaintenance history

Customer operations

Challenge: Customer workflows spanned branches, statuses and connected systems.
Solution: A customized CRM integrated with customer-service apps, call center and billing.
Outcome: Standardized workflows for installation, maintenance, suspension, disconnection and reconnection.

~500,000 meter ID~200 functions9 branches