Terms of Service

The website wetec.com.vn is managed by Công ty Cổ phần Công nghệ Nước - Năng lượng (WETEC) to provide information about the company, its products, solutions and services, and to receive inquiries about cooperation from customers and partners.

These terms do not replace separately signed software supply contracts, project implementation contracts, licensing agreements, maintenance agreements or other agreements. In the event of differences, the signed contract takes precedence for work within its scope.

WETEC provides information to help customers understand the company's capabilities, products and services. Technical specifications, features, interface images and application scenarios may vary according to software versions, equipment, implementation conditions or agreements with individual customers.

The website's introductory content does not constitute a binding quotation, a commitment to a schedule or a guarantee of project outcomes unless WETEC confirms it in writing.

Users may request consultation, quotations or product presentations through the forms, email addresses, phone numbers and contact channels published by WETEC. WETEC receives and responds to requests based on their content and its ability to provide services at the time of discussion.

The scope of work, deliverables, fees, schedule, payment, warranty, maintenance, technical support and specific rights and obligations arise only under quotations, agreements or contracts validly confirmed by the parties. Submitting a form or receiving consultation information does not automatically create a contract.

Users are responsible for providing truthful information when contacting WETEC and must not:

• Use the website for impersonation, fraud or distributing unlawful content;
• Access without authorization, scan or interfere with systems, databases or other people's accounts;
• Distribute malicious code, disrupt operations or compromise information security;
• Collect, copy or exploit information, source code or protected content without authorization.

WETEC may take necessary technical measures to protect the website, prevent unauthorized use and cooperate with competent authorities where required by law.

Trade names, trademarks, articles, designs, images, graphics, technical documents, source code and other website components owned by WETEC or used under lawful authorization are protected by intellectual property law.

Users may view and refer to the content to learn about WETEC or assess potential cooperation. Copying, modifying, distributing, republishing or commercially exploiting it requires permission from the rights holder, except where otherwise provided by law.

Trademarks, logos and documents belonging to customers and partners that appear on the website remain the property of their respective owners.

Users must ensure they have the right to provide the information and documents submitted to WETEC. WETEC uses this content to receive, assess and respond to requests; personal data is processed in accordance with the Privacy Policy.

For confidential documents, technical information with restricted access or customer-owned data, the parties should agree on appropriate communication channels and security measures before sharing them.

If the website integrates automated response tools or artificial intelligence (AI) assistants, their responses are for reference only at the time they are provided. Users should verify important information, particularly technical specifications, commercial conditions and information that may affect production or operations.

Official confirmations of solutions, implementation scope and WETEC's responsibilities are set out in documents or agreements confirmed by an authorized person.

The website may link to third-party platforms or services. Users should review the provider's terms and policies before using them. WETEC does not directly manage the content of these independent websites.

WETEC maintains and updates the website as needed. Access may be interrupted by maintenance, upgrades, technical incidents or causes beyond its control. Any commitments regarding software service availability and quality are determined by separate agreements.

Users are responsible for using reference information on the website to assess, select or implement solutions in their actual circumstances. To the extent permitted by law, WETEC is not liable for damage arising directly from unlawful use of the website or use of information outside its stated purpose.

Nothing in these terms excludes obligations or limits liability that WETEC must fulfil under mandatory legal provisions or signed contracts.

The collection, use and protection of personal data when visiting or contacting WETEC through the website are governed by the Privacy Policy at https://wetec.com.vn/en/privacy-policy.

WETEC may amend these terms when website functions change or legal requirements apply. The updated version is published on the website and does not automatically change rights and obligations under signed contracts.

These terms are governed by Vietnamese law. Disputes arising from use of the website should first be addressed through discussion and negotiation; if no agreement is reached, the parties may ask the competent authority to resolve the dispute in accordance with the law.

CÔNG TY CỔ PHẦN CÔNG NGHỆ NƯỚC - NĂNG LƯỢNG (WETEC)

Address: 391/46 Su Van Hanh, Hoa Hung Ward, Ho Chi Minh City, Vietnam.
Phone: (+84) 28 6273 1155 | Email: [email protected]
Website: https://wetec.com.vn