AI at the Core
AI is the core of software development and operational automation.
Applying Artificial IntelligenceỨng dụngTrí tuệ nhân tạo
Boosting digital transformation in the water sector
Core values
At WETEC, we value:
UnderstandingDeep understanding of the industry, the enterprise context and real operational needs.
ReliabilityEnsuring information security, data protection, and system stability.
InnovationDriving creativity in research and deployment of new technologies to serve society.
Effective digital transformation built around AI at its core
Our services
What WETEC delivers
Five capability groups covering the full water-utility operations lifecycle — from network and customers to field devices, data, AI and smart water equipment.
Water-utility software deployment
Bring systems into production around utility operating workflows.
View detailsIntegration with existing systems
Connect data and workflows with platforms already used by the enterprise.
View detailsTailor-made software for specialized needs
Customize functions around specific data, processes and governance models.
View detailsCentral monitoring center deployment
Unify operational data into one centralized monitoring and control screen.
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AI at the Core
AI is the core of software development and operational automation.
R&D Investment Priority
Continuous research, testing and product-quality upgrades.
Long-Term Partnership
Working with water utilities to build sustainable operational value.
Principles
Software development with AI at the core
WETEC commits to accompany enterprises in the digital transformation process, continuously investing in R&D to improve product quality and put AI at the center of all solutions.
R&D Investment Priority
Continuous research, testing and product-quality upgrades.
Long-Term Partnership
Working with water utilities to build sustainable operational value.
Product ecosystem
One shared data core for network monitoring, customer operations, smart meters, field devices and internal AI assistance.
WaterSense
A GIS-based platform for real-time monitoring of production, distribution networks, non-revenue water and water quality.
Central visibility across plant, network and customer metrics
AI-powered anomaly detection
DMA and NRW analytics
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AI-based anomaly detectionOpen architectureReal-time monitoring
CRM & Billing
A CRM and Billing suite synchronizing meter reading, customer management, billing, payment and service workflows.
Synchronized mobile and smart-meter reading
Integrated billing, payment and customer service
Azure or private cloud/server deployment
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wetec.com.vn
~500,000 meter ID~200 functions9 branches
CityMind
A smart meter management solution for remote reading, consumption analytics and abnormal meter detection.
Walk-by and Drive-by mobile app
Index, consumption and alert management
GIS visualization and reporting
~120,000 meters~170 functions16 water utilities
Smart Logger / IoT
A platform integrating loggers, valve controllers and leak detection devices into one centralized management layer.
API integration with internal systems
Secure deployment on customer infrastructure
Centralized water-network device management
20+ utilitiesHWM network devicesSecure on-premise deployment
Wetec AI Assistant
An enterprise AI assistant for internal knowledge mining, reporting, translation and operational decision support.
Responses grounded in internal data
Internal Assistant and Expert Mode
Expandable agent architecture
Multi-agent platformInternal data intelligenceWeb and mobile apps
Deploy the right solution for your business challenge!
Contact nowSmart water supply model
A water network that runs automatically on data
From source to household, every component is digitized and monitored in real time. The system detects anomalies on its own and decides from data instead of manual steps — cutting human error, lowering operating cost and improving control. Tap each point to see the solution.
Sensors continuously measure raw water quality and stream data to the center.
- Real-time turbidity, pH and residual chlorine readings
- Automatic alerts when thresholds are exceeded
- Full data trail for traceability and reporting
24/7 monitoring
How WETEC creates leverage
Businesses need to turn data into operational decisions
01
Connect data
GIS, SCADA, IoT devices, customers
02
Normalize signals
One operating context
03
AI analysis
Detect anomalies
04
Coordinate action
Route alerts to the right team
Implemented projects
Profile-based case studies focused on scale, operational challenge and measurable deployment value.
Network & NRW
BIWASE network monitoring & loss reduction
NRW < 15%120+ DMAReal-time GIS
- Over 2,500 km of network with high losses and great difficulty locating leaks across hundreds of supply zones.
- Digitized the whole network on GIS, split it into DMAs and analyzed pressure and flow in real time to localize losses.
NRW < 15%120+ DMAReal-time GIS
Leak detection
Automatic leak detection for BWACO
500+ loggers-60% timeAI night-flow
- Underground leaks were detected slowly, mostly from customer reports, so losses dragged on for days.
- Installed pressure–flow loggers and used AI night-flow analysis to automatically alert and localize leak points for field crews.
500+ loggers-60% timeAI night-flow
Smart metering
Automatic meter reading with NTP CityMind
120,000 metersAMR9 branches
- Manual meter reading was labor-intensive, error-prone and provided no real-time consumption data.
- Deployed 120,000 smart meters reading remotely over wireless networks, syncing readings directly into billing.
120,000 metersAMR9 branches
Water quality
Can Tho Water quality monitoring
80+ points24/7 monitoringAlerts < 5 min
- Water quality was only checked periodically by sampling, making it hard to catch and handle anomalies in time.
- Installed online sensors at source, plant and network measuring turbidity, pH and residual chlorine with automatic threshold alerts.
80+ points24/7 monitoringAlerts < 5 min
Customer & billing
Digitized CRM & billing for Cho Lon Water
500,000 customersOnline paymentCall center
- Customer records were fragmented, collection was mostly cash and customer care lacked centralized data.
- Unified CRM, billing and an online payment gateway on one platform, digitizing the whole customer-care workflow.
500,000 customersOnline paymentCall center
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WETEC Deployment Standards
Design
Survey and system design
Stability
Reliable technology selection
Security
Permissions and risk control
Implementation
Pilot and phased expansion
Cloud / On-premise
Flexible infrastructure
Support
Training, 24/7 help