Data is not ready
Documents exist in several versions and figures from software and devices do not match. Data sources need reviewing before a pilot.
Prove it on real data, then scale it
WETEC works with your utility to choose a use case, pilot AI on real data against measurable criteria, and only then bring it into staff’s daily work.
Common situations
Obstacles before AI goes into use
No definition of success
You know which work AI should support, but have no criteria to judge results or decide whether to expand.
Staff unsure how to use it
Staff do not yet know how to ask, how to check an AI answer, or when to pass a case to the person in charge.
See it in action
Pilot results decide the next step
AI is run on real business scenarios and scored against agreed criteria. Select a result group to see an example.
Pass rate85%
Agreed bar 80%
Above the bar, ready to integrate
Example · need fixing
What is the current tier-2 domestic water tariff?
AI quoted an outdated tariff. Update the source document, then re-test.
Scope of work
From choosing a use case to handing over the application
The use case, permitted data and evaluation criteria are fixed first. AI is integrated into live systems only after the pilot meets the bar.
Assessment and pilot
Choose priority tasks, review which data may be used and run AI on real business scenarios to measure results.
Deliverables
- Use-case scope and evaluation criteria
- Pilot results on your real data
Integration and training
Based on the pilot, WETEC connects the AI application to the relevant software and data, sets user permissions and trains staff.
Deliverables
- AI application integrated into your systems
- User guides and training
Delivery process
Pilot and evaluate before expanding
Evaluation criteria are fixed at the start. Pilot results, not gut feeling, decide the integration scope.
Choose the use case
Pick the work AI should support, the data it may use and how results will be judged.
Pilot scope and criteriaPilot
Run AI on real business scenarios and score the results with your users.
Pilot results reportIntegrate
Connect the application to relevant software and data and set access rights.
Integrated AI applicationTrain and hand over
Show staff how to use AI, check its answers and pass out-of-scope cases to the person in charge.
User guides and training
How we deliver
AI grounded in real data and real users
In the BIWASE AI project, WETEC connected internal technical documents to a Q&A assistant and ran it entirely on the company’s private infrastructure.
Data used within agreed limits
Your utility decides which data sources may be used and which user groups may access them.
Judged on real scenarios
Answers that fall short are logged and fixed before the application goes into use.
People make the decisions
AI supports lookup and analysis. Staff check the information and stay responsible for business decisions.
Training and support
Staff are trained to use the application, with documentation and a support contact.
Which of your tasks should AI support?
WETEC will review the use case, available data and evaluation criteria with your team and propose a suitable pilot scope.