Technical documents and enterprise knowledge retrieval

An AI assistant for water utilities

Ask questions about internal documents and data, and interpret Vietnamese-English speech in real time.

Water-sector knowledge

Ask questions about your internal data

Ask in Vietnamese and get answers from your utility’s documents and data, with sources to check.

Lists the steps from your internal procedure, with the original document to check.

AI assistantExample

What are the steps for inspecting the pump station?

The procedure has four steps:

  1. Check outlet pressure and flow
  2. Check pump and motor temperature and vibration
  3. Inspect the control panel and protection devices
  4. Record results in the operations log
  • Pump station operating procedure
  • Pump station records
  • Documents & procedures

    Operations, maintenance, technical standards

  • Reports & figures

    Water volumes, revenue, collection rates

  • Assets & materials

    Equipment records, maintenance history, stock

  • Business data

    Customers, bills, meter readings

Real-time voice interpretation

Two-way Vietnamese-English interpretation for technical meetings, training and operating instructions.

VietnameseEnglish
  • Meetings with international specialists
  • Translating equipment manuals and documents
  • Correct water-sector terminology
Illustration of voice interpretation between a water engineer and an equipment specialist
Interpreting
“Please check the discharge pressure.”
“Vui lòng kiểm tra áp suất đầu đẩy.”

Your data stays under your control

Per-user permissions

Staff can only query documents and data they are allowed to see.

Cited sources

Answers link to the original documents so staff can check them.

Private infrastructure

Deployed on your own infrastructure, with data managed by your utility.

Delivered for BIWASE

An internal AI assistant for BIWASE

Connects technical documents, retrieves operating procedures and interprets Vietnamese-English speech in real time.

  • Internal document Q&A
  • Vietnamese-English voice interpretation
Explore the BIWASE project
BIWASE AI assistant

Try the AI assistant on your utility’s work

See a demo of internal data Q&A and Vietnamese-English voice interpretation.

Book a demo