Field equipment, GIS, data and operations technology layers
3D concept illustration

Technology capabilities

From meters in the field to the operations screen

WETEC covers all seven areas of technology a water utility needs, from GIS, telemetry and business software to data, AI and infrastructure. Customers need just one partner for the entire system.

Overall architecture

One continuous flow of data

Data travels from the field to the operations screen through four technology layers. WETEC takes care of all four.

  1. 01

    Field

    Meters, loggers, plant SCADA and staff working on the network.

    Source data
  2. 02

    GIS and workflows

    Tie each reading to a location, an asset or a customer.

    Asset and customer records
  3. 03

    Data and integration

    Connect systems, then clean and standardise the data.

    A shared data store
  4. 04

    Operations

    Dashboards, alerts and AI assistance for managers and dispatchers.

    Fast, well-founded decisions

Technology capabilities

Seven technology capabilities

Every one of these capabilities has been put to work in WETEC projects at water utilities.

3D map connecting pipes, valves and network assets
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01 · GIS

GIS and network asset management

Know exactly where every pipe, valve and meter is, and what condition it is in.

Every network asset on a digital map, available on mobile too. WETEC has mapped more than 100,000 network assets for its customers.

Key capabilities
  • Web and mobile GIS
  • DMA and incident management
  • Support for reducing water loss

Web GIS · Mobile GIS · DMA · NRW

Smart water meter and connected reading data
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02 · IoT

Smart meters and telemetry

Get meter, pressure and flow readings without sending staff to every point.

Remote reading for smart meters and data loggers. WETEC manages more than 120,000 meters for over 16 water utilities.

Key capabilities
  • Walk-by and drive-by reading
  • Flow and pressure monitoring
  • Unusual-reading alerts

AMR/AMI · Data logger · ARAD · HWM

Operations centre connecting plant and network data
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03 · Data

Data warehouse and reporting

Accurate, complete and timely reports for management, with no waiting.

Pull data from scattered software into one warehouse and present it on dashboards for every level of management.

Key capabilities
  • Central data warehouse
  • Role-based dashboards
  • Reports by period and branch

Data warehouse · API · BI

Technical documents and enterprise knowledge retrieval
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04 · AI

Applied AI

Staff find internal documents just by asking; signs of leaks are flagged early.

AI sits at the core of WETEC products, from a multi-agent assistant on internal data to models that detect anomalies in operating data.

Key capabilities
  • WETEC AI enterprise assistant
  • Q&A, summaries, text and voice translation
  • Leak and network anomaly detection

LLM · RAG · AI Agent

Field sensors connected to enterprise data and software
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05 · Integration

Software and systems integration

New software works alongside the old, and data is entered only once.

Connect with GIS, SCADA, billing software, banks, payment gateways and other business systems already in use.

Key capabilities
  • QR payments with automatic clearing
  • Bank and payment-gateway links
  • Mobile apps for staff and customers

API · SCADA · Billing · Mobile app

Server and water utility data infrastructure layers
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06 · Infrastructure

Infrastructure and security

Reliable systems and protected data, in the cloud or on your own servers.

Design and deploy cloud, on-premise or hybrid infrastructure that meets the utility’s security requirements.

Key capabilities
  • Cloud, on-premise or hybrid
  • Role-based access
  • Security review and hardening

Cloud · On-premise · Microsoft Azure

Customer records and water billing workflow
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07 · Operations

Monitoring, backup and recovery

Problems are caught early and systems are back up and running quickly.

Continuous monitoring, scheduled backups and a recovery plan always ready for incidents.

Key capabilities
  • Continuous monitoring and alerts
  • Scheduled backups
  • Fast data recovery

Monitoring · Backup · Disaster recovery

Looking for a technology partner who knows water?

Send WETEC a diagram of your systems or a short description of your needs, and our engineers will get in touch for a free consultation.

Get a free consultation