01
Internal AI assistant
Ask a question and get an answer from your own documents and data.
- Ask about documents and procedures in Vietnamese
- Check water volumes, revenue and collection rates
- Live Vietnamese-English voice interpretation
AI that works alongside your utility’s teams
An assistant for staff, a contact centre for customers, alerts and forecasts for operations. All running on your own data and infrastructure.
How WETEC deploys AI
Secure, effective and built for water utilities
- Runs on physical servers or an enterprise cloud
- Permissions down to each user
- Answers cite their sources
- Connects the software, SCADA and GIS you already use
- Small-scale pilot before scaling up
- AI assists, people decide
- Learns from your pressure, flow and meter data
- Uses water-sector terms and procedures
- A dedicated AI agent for each job
- Staff
- Customers
- Operations
Your utility’s infrastructure
Specialised AI agents
- Internal assistant
- Contact centre
- Alerts, forecasts
Per-user permissions
Your existing data and systems
- Documents
- SCADA, loggers
- GIS
- Customers, billing
AI solutions
For staff, customers and operations teams
02
AI customer contact centre
Answers straight away, recognises callers by phone number and replies in a natural voice.
- Answers on bills, balances and supply interruptions
- Logs leak and outage reports
- Hands over to staff with the conversation so far
03
Anomaly alerts and demand forecasting
Spot leaks and faults early from network data, and know how much water you will need.
- Alerts on pressure drops and rising night flow
- Sends alerts with location to your phone
- Forecasts water demand by hour and day
See AI working on your utility’s problems
Tell WETEC which work you want AI to help with, and we will prepare a realistic demo.