Water utility technology ecosystem

Software for every stage of water supply

Six applications for the network, assets, materials, customers, operations monitoring and data. Use one or combine them, with data shared between them.

Software

Start from your problem

Six problems water utilities often face, and the software for each one.

Customer and payment data spread across separate programs?

01Customer and billing management

CRM, billing, the customer app and the contact centre share one source of data. Customers pay water bills by QR code at zero cost.

  • Customer management (CRM)
  • Billing
  • Customer care app
  • Multichannel call centre
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High water loss, but hard to tell where the leaks are?

02Water network management

Pipes, valves, meters, flow and water quality on one digital map. AI flags anomalies so leaks can be located early.

  • Network map
  • Asset records
  • Flow and pressure
  • AI anomaly detection
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Gathering data from several systems for every report?

03Central data warehouse

Brings data from business software and meters into one place, standardised to reconcile volumes and build reports.

  • Connect each source appropriately
  • Set an appropriate update schedule
  • Reconcile supply and billing volumes
  • Review operating history
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Several different programs just to see what is happening?

04Monitoring and operations centre

Plant, network, customer and camera data on one screen. AI detects anomalies and sends alerts to your phone.

  • Plant
  • Network
  • Any platform, any device
  • Open system
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Equipment records scattered, maintenance schedules hard to check?

05Asset and maintenance management

Records for pumps, valves, pipes and plant equipment in one place. Schedule maintenance, assign work and keep repair history for every asset.

  • Asset register and equipment records
  • QR codes on equipment
  • Planned maintenance
  • Work orders
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Materials scattered, stock counts hard to get right?

06Inventory management

Track pipes, valves, fittings and meters at every warehouse. Issue materials by job and reconcile costs.

  • Document every movement
  • Know where materials are
  • Minimum stock alerts
  • Issue by job
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Why WETEC

Running at water utilities today

More than 20 water utilities use WETEC software solutions.

Connected data

Shared catalogues, customers, assets, materials and more are designed to be stored in one common warehouse.

Open by design

Connects SCADA, GIS, IoT devices and the software you already run, without replacing existing systems.

AI alerts

AI detects anomalies across the network and operations and sends alerts to your phone.

Flexible deployment

Runs in the cloud or on your own servers. Your utility controls its data and access.

Need to see a demo?

Tell WETEC the problem you are facing and we will prepare a demo as close to your situation as possible.

Book a demo