CityMind · Smart meters and remote reading
Read meters remotely, without visiting every home
CityMind collects smart-meter readings automatically, flags unusual consumption straight away and calculates water loss by area. Utilities save on meter-reading effort and get accurate figures for every billing period.
Readings collected automatically every period.
Rely on CityMind for meter reading.
Meter data
Lighter meter-reading rounds
Instead of sending staff to read every meter, readings come in automatically and are matched to the right customer account. The reading team and the billing department work from one accurate set of figures.
Collect readings
- Remote reading
- Walk-by and drive-by reading with ARAD meters and compatible remote-reading systems.
- Automatic sync
- Readings flow into the billing period with no manual entry.
- Consumption history
- Compare consumption between periods in a few clicks.
The reading cycle
A reading cycle with CityMind
- 01
Collect readings
Staff walk or drive past an area and collect readings from a whole row of meters.
- 02
Filter anomalies
The system flags unusual consumption to be checked before readings are finalised.
- 03
Send to billing
Finalised readings go straight to the billing software, ready for invoicing.
Monitoring and field work
Reading alerts and field support
Monitoring and field work
- Anomaly alerts
- Spot sudden jumps in consumption and suspected leaks behind the meter right away.
- Volume and losses
- Water loss calculated automatically for each area.
- Meter map
- See meter locations in the mobile app.
Why CityMind
Benefits for your utility
Works with ARAD meters and the NTP CityMind app, and connects to billing software out of the box.
- Fewer staff hours
- Much less time and effort spent reading meters by hand every period.
- Accurate bills
- Fewer errors from misread or mistyped readings.
- Spot losses
- Catch leaks behind the meter and unusual water use early.
Reading data stays under the utility’s control and connects to the billing software already in use.
See CityMind read meters remotely
Book a demo to see how CityMind collects readings, flags anomalies and syncs with billing software.